Help Center

Frequently Asked Questions-FAQ's


Once I place my order, will I receive a confirmation email?

How do I check on my order?

Do you take phone orders? I do not want to order online.

I tried calling, but your phone went to voicemail.

How do I change my order?

Do you sell to feed stores or offer wholesale pricing?

I don't see a hatch date that I wanted to order from. What can I do?

How do I remove an item from my cart?


Where do you ship to?

How long does it take for my shipment to arrive?

How are my chicks shipped?

Is it safe to have my chicks shipped?

I received some DOA's in my chick shipment, what should I do?

Do you ship chicks year round? Is weather ever an issue?

How many chicks do you put in a box?


When will my payment be processed?

What if my payment declines?

What types of payment do you accept?

What if it is my first time placing a large order? Do I need to prepay?

Is my payment information safe?

Minimum Orders

Do you have a minimum order policy?


Do you use antibiotics?

Is Marek's vaccination included, or does it cost extra?


Do I have to create an account?

I forgot my password. What do I do?


How do I cancel my order?

General Questions

Do you offer a catalog?

Will I receive extra chicks in my order?

Do you have a sexing policy for pullet chicks?

I was shorted on my order, what should I do?

Do you still charge extra for each box?

Do Cornish Cross require special feeding restrictions?

Do you have a refund policy?

Net Orders Checkout

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Subtotal $0.00

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