We require five (5) days notice prior to hatch date to cancel an order.
Please note that cancellations are handled on a case-by-case basis.
For Large Value Orders (see definition below): If for any reason you need to cancel your order, we require:
• At least four (4) weeks notice.
A Large Value Order is defined as the following:
1,000 or more Cornish Cross per season or 500 or more Cornish Cross per hatch date; 800 or more Egg Layer varieties; 400 or more turkeys, ducks or Freedom Rangers; or 1,000 or more Straight Run/Dual Purpose varieties.
For all orders for which payment has already been processed, regardless of size, there will be a 7% cancellation fee , which will be retained upon refund of the order.
*This cancellation fee covers the payment processing fee that we are charged for refunding an order, as well as our time to process and post back the refund.
If you have any questions regarding our cancellation policy, please call us at 541-928-8928