Shipment Policy
We do not drop-ship from any other hatchery or third-party suppliers. All of our varieties that we offer are hatched at our facility in Tangent, Oregon.
Boxes come in 25, 50 and 100-count sizes. We take the utmost care in making sure that your order is filled correctly and that it is prepared for shipment according to local temperatures at both the source and destination locations. This will ensure that your chicks arrive to you in optimum condition.
During the winter and cool weather, we take extra precautions to keep your chicks warm during shipment, and during the summer or warmer weather, it is likely that we will pack your order with 20% fewer chicks per box, usually using one or more additional boxes.
Your chicks will depart from the USPS distribution center, and will be sorted to ensure that they are put on the correct delivery vehicle, or airline, to arrive to you in a timely manner.
Most USPS shipments arrive within 1-2 days after the hatch date.
We ship everything same day as hatched, so as to ensure that your chicks spend the minimal amount of time possible in transit from us to you. This ensures quality.
Your chicks will arrive at your local post office.
We recommend contacting your post office to let them know that you have chicks that will be arriving soon.
The post office will call you once your chicks arrive, and will arrange a time with you to pick up your chicks.
They will be held until you pick them up and accept them from a USPS employee.
Check to ensure that you received what you ordered and that no chicks are DOA. Be sure to do this BEFORE YOU LEAVE THE POST OFFICE.
If you do encounter an DOA's or miscounts/mistakes, please contact us, then submit one of the following forms to us: